Water damage restoration in Southlake, TX is not one job. A burst pipe, a flooded crawl space, a stained ceiling and a closet with mold each call for a different crew, different equipment and a different order of work. This page sends you to the service that matches what you are looking at.
Dispatch is open 24/7 for all of it. If you are not sure which service fits, call and describe the room, the source of the water and how long it has been wet, and we will point you to the right starting point. We explain scope and price before work starts.
Professional water work follows the published ANSI/IICRC S500 standard and mold work follows S520, so ask any company which one applies to your job. The table below matches the most common situations to a service. Water damage services come first because time matters most there, and mold remediation sits last because it usually follows a moisture problem rather than replacing it.
Which service fits what you are seeing
| What you see | Service | What it covers |
|---|---|---|
| Water is coming in or standing on the floor right now | Emergency water extraction | Pumps and extraction units remove standing water. |
| The source is stopped and walls, floors or ceilings are wet | Water mitigation | Moisture mapping and structural drying start the clock on recovery. |
| Storm water, creek water, groundwater or sewage came in | Flood damage restoration | Contaminated water needs protection, containment and removal of unsalvageable materials. |
| The water is out and wet materials need to go | Water damage cleanup | Debris removal, sanitizing and deodorizing. |
| Everything is dry and the rooms need rebuilding | Water damage repair | Drywall, ceilings, flooring, trim and paint. |
| You see or smell mold after a leak | Mold remediation | Containment, removal and clearance testing after the moisture source is fixed. |
Our six services
Water Mitigation
The first 24 to 72 hours: shut-off, moisture mapping, extraction and drying setup.
Read the water mitigation page →
Emergency Water Extraction
Standing water out fast, including burst pipes and crawl space water.
Read the emergency water extraction page →
Flood Damage Restoration
Storm and groundwater flooding, lower levels and sewage backup.
Read the flood damage restoration page →
Water Damage Cleanup
Removing wet debris, sanitizing and deodorizing after the water stops.
Read the water damage cleanup page →
Water Damage Repair
Rebuilding ceilings, walls and floors once drying is complete.
Read the water damage repair page →
Mold Remediation
Mold removal, testing and clearance, with the leak fixed first.
Read the mold remediation page →We do not offer fire and smoke restoration, equipment rentals or basement waterproofing. Restoration cleans up and dries after water gets in. Waterproofing stops it from getting in again, and that belongs to a foundation or drainage contractor.
Not sure where your town fits? The service area page lists Grapevine, Keller, Colleyville and Roanoke with their ZIP codes, and you can reach the line from any of them at (817) 623-9267.