This policy explains what information Southlake Water Damage Pros ("we", "us") handles when you visit southlakewaterdamagepros.com or call our line. Last updated 2026.
How we take requests
This site has no online forms. Requests come by phone or by email to contact@southlakewaterdamagepros.com.
Calls
Calls to our line may be recorded for quality and training purposes. When you call, we may collect your phone number, the property address you give us and the details you share about the damage, so dispatch can help you.
If you email us, we receive your email address and whatever you write. We use it to reply to you.
How we use information
- To answer your call or email and dispatch a crew.
- To explain scope and price for the work you ask about.
- To improve call handling and training.
Third-party services on this site
This site loads fonts from Google Fonts and shows maps from Google Maps. Those services may receive your IP address and browser details when the page loads, under their own privacy policies.
Your choices
You can ask us what information we hold about you or ask us to delete it by emailing contact@southlakewaterdamagepros.com. Texas residents and others may have rights under applicable law, and we will respond to reasonable requests.
Contact
Southlake Water Damage Pros, 1330 N White Chapel Blvd, Southlake, TX 76092. Phone (817) 623-9267.